Terms of Use

This Terms of Use relates to visitors to Piktochart.com and users of the magic.Piktochart editor. This includes, you, dear reader. By visiting, remaining on this site and using the editor, you are agreeing to our Terms of Use along with all applicable laws and regulations.

If you do not agree with any of these terms, please do not access this site or use the magic.Piktochart editor. The materials contained on Piktochart’s website (http://piktochart.com/) and its corresponding infographics editor magic.piktochart (https://create.piktochart.com/) are protected by applicable copyright and trademark laws.

Use of Piktochart and Magic.Piktochart, the Infographics Editor

Permission is granted to view and use the materials (information and software) found on Piktochart’s website. This is the permission of use, of which you may not:

  • modify or copy the materials in Piktochart.com;
  • use the website and editor for any commercial purpose, or for any public display commercial or non-commercial (this does not include infographics which have been customized and edited by users on magic.Piktochart);
  • attempt to decompile or reverse engineer any software contained on Piktochart’s website or magic.Piktochart infographics editor;
  • create materials on Piktochart that have any of the following qualities: libelous, defamatory, pornographic, harassing, hateful, an invasion of privacy, obscene, abusive, illegal, racist, offensive, harmful to a minor or an infringement of any intellectual property rights or a trade secret of a third party;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

Piktochart reserves the right to remove visuals (infographic, presentation, poster, report) created using Piktochart’s infographic editor that are related to illegal activities.

Such visuals include content promoting any one of the following, but not limited to:

  • pornographic content
  • gambling activities
  • illegal online activities (for example: illegal streaming, illegal downloading, and/or torrents)
  • selling of drugs which are illegal and/or without prescriptions
  • spam of text in infographic (for black hat SEO or improper search engine optimization practices)
  • any propaganda including politically or religiously motivated ones
  • providing third party services that can only be provided by the actual owner of the products and/or services advertised, unless otherwise authorized (for example: third party technical support)

Piktochart will automatically terminate access at any time if you are found to violate any of these restrictions. Piktochart also has the right, though not obligated, to remove your content (created visuals, uploaded images) and/or terminate access to the website or magic.Piktochart editor at our sole discretion, with or without prior notice, with or without cause, at any time with immediate effect. Upon termination, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Copyrights and Trademarks

All users own the copyrights of all graphic materials created using Piktochart. Free users, have no option but to publish publicly with Piktochart’s watermark in any medium.

Users can freely distribute infographics made using Piktochart on any medium including TV, print, Internet and mobile. Infographics produced by PRO users using Piktochart can be resold as an end product or a service provided.

Accounts created at Piktochart belong to the person who owns the email address used to register the account. Parents of any student that is using Piktochart can request for deletion of student data in their account.

Uploaded materials

Users retain the ownership and copyrights and intellectual property rights applicable to all materials uploaded to Piktochart. This refers to images in JPEG, PNG and icons in SVG formats.

Further to that, you are responsible to not upload or publish any materials (data, images and information) protected by copyright, trademark, or any other proprietary right without the expressed permission of the owner.

You are solely liable for any damages resulting from the infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from created material. You agree to pay all royalties, fees, and any other monies owing any person for any materials posted by you via Piktochart.

Payment Policy

For use of Piktochart’s complete suite of tools, themes, graphics and features on magic.Piktochart infographics editor, users are required to subscribe to a PRO account. The subscription of which, users are required to pay applicable fees as described on Piktochart’s Pricing page.

Piktochart reserves the right to change this price list and institute new charges with adequate notice. Your continued use of the service means you accept all new or increased charges.

Cancellations and Refund Policy

You may cancel your PRO subscription at any time. No notice period is required and all recurring payments will be halted. Users will still have PRO access up to the expiration date of your last payment.

Requests for cancellation can be done on your Accounts Settings page on Piktochart or contact us  here. We offer a Money-Back-Guarantee, so we will refund your money for any reason at all within 60 days of the initial transaction.

Avoid filing a chargeback through your bank separately or without going through us first, as that might incur unnecessary charges.

Health and Safety

Use of information found on Piktochart and the use of magic.Piktochart editor is entirely at your own risk, for which we are not liable. It is your responsibility to ensure that any products, services or information available through Piktochart meet your requirements.

Parents, teachers and libraries are accountable for children under the age of 13 and their usage of Piktochart. We have done our part in complying with Children’s Online Privacy Protection Act (COPPA) – view “Piktochart and Children Under 13” section of Piktochart’s Privacy Policy.

You are responsible for compliance with any applicable local laws. Any claim relating to Piktochart’s web site is governed by the laws of Malaysia without regard to its conflict of law provisions.


Piktochart makes no guarantees, expressed or implied concerning the accuracy, likely results or reliability of the use of materials and information found on its website, magic.Piktochart infographics editor, blog or sites linked to Piktochart.
Piktochart does not endorse and has no control over user created infographics. We cannot guarantee the authenticity of any data which users may publish on Piktochart.


Piktochart is not liable for any loss or damages suffered in connection with the use of or exposure to any content contained on Piktochart.com or any User created infographics published, emailed, accessed, transmitted or otherwise made available via Piktochart.

In no event is Piktochart liable for any damages for loss of data, profit or business interruption arising out of the inability to use the materials on Piktochart including the magic.Piktochart infographics editor and all User created infographics. You will be solely responsible for any damages or loss to any party resulting from it.

The Piktochart platform is designed to be used by a single user for each account created. Technical problems are likely to occur if an account is used by more than one person at the same time. Therefore, we strongly recommend that you assign only one user per account to avoid complications that our support team may not be able to solve.

Revisions and errors

Information appearing on Piktochart’s site and corresponding magic.Piktochart editor could include technical, typographical or photographic errors. While we strive to do so, Piktochart does not guarantee that any of these materials are accurate, complete or current. Piktochart may make changes to the materials contained on its website and editor without prior notice. But we do not, make any commitment to update these materials indefinitely.

Privacy Policy

Please read Piktochart’s Privacy Policy establishing the rules and guidelines we adhere by in relation to user’s privacy concerns.

Terms of Use Concerns

If you have any questions regarding Terms of Use with regards to Piktochart, please get in touch with us. Below are a number of avenues in which you can do so.

Contact us here

By using Piktochart, you consent to comply with this Terms of Use. Piktochart may revise these Terms of Use at any time without notice. Any changes will be posted on this page.

This document was last modified on 11th Jul 2017.