Openings

Here are some of the positions available for now. To apply, use the Apply Now form below or alternatively email us directly at eric[at]piktochart.com.

Piktochart team is looking for a solid Javascript developer who loves writing Javascript from scratch.

Here is a list of things/people you would find in Piktochart

  • No two people are the same. We’re all incredibly different (30+ unique individuals), spanning from 8 different countries
  • We’re all overcomers and find ways to overcome challenges instead of complaining
  • We’re all passionate, helpful and willing to help one another. We can be incredibly independent but yet prefer to work in teams because the work load gets lighter, right? ;)
  • Crazy about a great variety of things: painting, futsal, badminton, karaoke, foosball and etc
  • We work really hard but also have a lot of work-life balance and spend a lot of time with our families

Here are some things we are looking for:

  • 2+ years of front end application development experience in JavaScript
  • Expertise in JavaScript fundamentals, HTML5, CSS3, and web technologies
  • Extra bonus if you know Angular.js, node.js or any other JS related frameworks
  • Attention to detail, passion for writing great code and pushing the boundaries of what web applications can accomplish
  • Someone who picks things up quickly and contributes to everyone’s learning

We are looking for ROR developer who has the ability and mentality to get things done.

Here is a list of things/people you would find in Piktochart

  • No two people are the same. We’re all incredibly different (30+ unique individuals), spanning from 8 different countries
  • We’re all overcomers and find ways to overcome challenges instead of complaining
  • We’re all passionate, helpful and willing to help one another. We can be incredibly independent but yet prefer to work in teams because the work load gets lighter, right? ;)
  • Crazy about a great variety of things: painting, futsal, badminton, karaoke, foosball and etc
  • We work really hard but also have a lot of work-life balance and spend a lot of time with our families

Here are some things we are looking for:

  • 2+ years of back end web application development in Ruby on Rails
  • Expertise in ROR fundamentals or PHP and other related web technologies
  • Attention to tough problem solving on authentication, improving the general architecture, adding new features on the back end to give greater flexibility to the app and allow different levels of access for various group of users
  • Someone who picks things up quickly and contributes to everyone’s learning

Piktochart team is looking for a solid marketeer who is able to make marketing decisions based on data. On top of that, you should have solid writing skills and know how to optimize conversion rate. We’re a growing startup based in Penang with more than 2,000,000 users and we have been mentioned on Forbes, MIT Tech Review etc. We’re a family of about 30+ people and we are looking for the next game changer to join us! Here are some things we are looking for:

  • You’re a great copywriter. (You can demonstrate this in your blog, social media posts, Instagram account and previous engagements)
  • You have a lot of experience with analytics. Kissmetrics, Google Analytics, funnels and conversion goals should not be alien to you.
  • You consider yourself a full-stack marketer. You’ve worked on just about everything at one point or another. Content, conversion optimization, social, email, video, SEO, paid, PR, you know how it all fits together. You’re not an expert at all of it but you know where to start.
  • You love improving your craft and learning. Your role will probably change every 3-6 months since we’re a growing company. There will be plenty of opportunities to take on as much responsibility as you can handle.
  • We know that it’s not possible for you to be great at writing, business development and digital marketing. We come from a background of engineering, psychology, project management and arts! (As you can see, none of us had a background in online marketing) The most important piece is that you are keen on learning this and you are able to craft experiments and test your assumptions quickly.
  • You also love working with huge degrees of uncertainty. Our ideas frequently fail and we have to start over from scratch. We don’t always know where the next batch of growth is going to come from. But we’ve learned to thrive in uncertainty and keep pushing until we find the next step. If that uncertainty scares you, this won’t be a good role for you.
  • You may also want to note that the role is crafted for you as everyone has different strengths and weaknesses (not you crafted for the role!)

Piktochart team is looking for a solid UI designer who is able to create visual appealing interface by considering the best user experience from all angles and converting them into html/css. To do that, you will need relentless testing, researching and learning from what other apps do. We’re a growing startup based in Penang with more than 2,400,000 users and we have been mentioned on Forbes, MIT Tech Review etc. We’re a family of about 30+ people and we are looking for the next game changer to join us! Requirements

  • At least 3 years professional experience as a UI designer
  • Proficiency with Adobe Creative Suite, HTML/CSS and wireframing tools such as OmniGraffle/Sketch/Invision
  • Passion for designing products with simple, intuitive interface that delight customers
  • Experience developing flows and interaction for web applications
  • Online design portfolio is a must (to include web or mobile applications, not just websites)
  • Good understanding of user-centered design principles and best practices
  • Ability to work effectively within a cross-functional and multi-cultural environment
  • Ability to execute all visual design stages from mockups to final html/css and then hand-off to developer
  • Strong communication skills and a positive attitude
  • Experience in web design, Bootstrap/Foundation or any other frameworks is a plus

Please write to us with a link to your portfolio web applications. We look forward to hear from you!

Are you all about customer’s success? Piktochart is looking for incredibly passionate people who want to ensure that success of the infographic campaign for their customers. What you will be working on?

  • Provide customer relationship management for all assigned customers
  • Assist customers to expand their usage of the product
  • Be trusted advisor to answer customer questions, identifying needs for customization and further implementation where applicable.
  • Provide resources to answer customer questions, identifying needs for customization and further implementation where applicable
  • Fully understand customer requests, documenting and engaging appropriate resources.
  • Coordinate users hosting offline events by collating a database of events

What will you need to succeed?

  • Passion for customer success. Demonstrated exceptional customer skills from previous employment (at least 3 years of relevant work experience)
  • Strong and proven track record of successfully managing customer expectations
  • Self motivated, team-oriented, very responsible, and focused on exceeding customer expectations.
  • Understanding of enterprise internet business models and online processes terminology, concepts and strategies.
  • Exceptional organizational, presentation and communication skills, both verbal and written
  • Is able to work across different time zones, especially Eastern time zone (attends at least 1x online meetings per week in Malaysian time zone)

Are you all about optimizing the speed and quality of web applications? Piktochart is looking for incredibly passionate people who love working with automation testing suites and improving what apps can do. What you will be working on?

  • Involved in the review of requirements specifications for weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations
  • Develops test plans, testing resource requirements, and overall scheduling of testing activity
  • Responsible for developing manual and automated test cases and configurations needed to meet testing of business requirements
  • Executes test cases/scripts to ensure delivery of quality software applications
  • Monitors and tracks resolution of defects, coordinating with engineers in order to prevent, report, and resolve
  • Designs, monitors, and analyzes quality assurance metrics such as debug, debug counts, test results, and test status
  • This “rebel with a cause” looks beyond the obvious for continuous improvement opportunities

What will you need to succeed?

  • At least 3+ years experience in web programming (Ruby on Rails and/or Javascript highly preferable)
  • Experience in quality assurance/testing in web application environment
  • Knows how to deal with rapid and agile development/push to production
  • Experience in working with testing automation tools like JMeter, HP Load Runner, HP Quality Test Professional, HP Quality Center, open source tools Selenium (Selenium IDE, Selenium RC, Selenium Web Driver), JUnit, Eclipse, and preparation of automation test framework

As a UX researcher at Piktochart, you will plan and conduct research studies with Piktochart’s growing community of users. Working as part of Piktochart’s marketing team you will collaborate with project owners, designers and developers to deliver insights that will help shape the future direction of Piktochart features and improve the usability of existing ones. This is a full-time position.

This Is An Opportunity to Help Build The Research Practice For Our Growing And Rapidly Evolving Platform. As a User Experience Researcher At Piktochart, You Will:

  • Work with project owners, designers and developers to assess project needs and develop appropriate research plans to support their objectives
  • Moderate regular usability studies, using a variety of testing methods
  • Conduct remote online interviews with existing users or potential customers
  • Provide usability assessments (e.g., heuristic evaluations) for products under development
  • Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B and multivariate testing
  • Design and test user journeys with a specific feature or the entire product
  • Be involved in the iterative design process by suggesting, testing, and improving early paper prototypes with UI designers
  • Share tangible findings and prioritized recommendations with the teams on a regular basis
  • Think strategically about incorporating user research best practices into future Piktochart product development
  • Evangelize best practices for research across the company

About You

You know how to conduct professional-quality user experience research, incorporating both qualitative and quantitative methods. You also work well with others, and have solid instincts about when to hold the line on methodological rigor, and when to adapt to the changing demands of a project. Most importantly, you approach your work with a sense of genuine curiosity and a willingness to try out new methods.

You Will Be Successful In This Role If You :

  • Can demonstrate an understanding of qualitative and quantitative research methods, user-centered design principles, and a solid grasp of contemporary trends in web and app design
  • Communicate and write well in English
  • Conduct remote online interviews with existing users or potential customers
  • Are self-motivated, detail-oriented and able to manage multiple projects simultaneously
  • Feel comfortable about talking to different kind of people via email, phone and in person
  • Have a knack for exploring exciting new web and mobile applications/tools
  • Possess a keen eye in spotting challenges that users may have with navigating a software application